Reservation Terms & Conditions

ONLINE BEDROOM BOOKING

Reservation Terms & Conditions

Cancellation Policy

The cancellation policy is as stated on your confirmation letter in your reservation details. Should you require to
cancel your booking before the cancellation deadline please contact the hotel directly, you will be given a
cancellation number and sent email confirmation, please retain this cancellation number for any future
correspondence. With out a valid cancellation number no dispute can be made against cancellation charges.
This reservation is guaranteed for late arrival and will be held all night. Failure to cancel before the cancellation
deadline or in the event of non-arrival the full room rate will be charged. The cancellation policy applies to each
day of your stay. To avoid any charges for incorrect reservations, please check your booking confirmation carefully and inform us of any queries immediately.

Payment On arrival at the hotel you will be asked to provide a credit card for preauthorisation. This preauthorisation will be for the total amount of accommodation plus £50 per night for any additional items. Upon departure the preauthorisation is completed for the final amount and any extra monies held will be released.

Debit Cards – Please be aware that when using a Debit Card a preauthorisation may show as a point of sale on your bank statement, the completion on departure may also show up as a point of sale on your bank statement and this could take over 10 working days to release the preauthorisation depending on your bank. To avoid inconvenience to you we suggest therefore taking full payment on check-in for the accommodation and then pre authorising either a credit card or taking cash of £100 per day as a deposit for additional charges, we are more than happy to preauthorise a debit card upon your request.

Cash Payment – The above pre authorisation procedure is required to be carried out on a credit or debit card in order to check into the hotel. Should you wish to pay by cash you can do so on departure and the pre authorisation will be released. Please note you will not be able to check in with out a Credit or Debit card present. All cards are required to be chip and pin.

Personal Cheques – Please note we are unable to accept personal cheques as a form of payment.

No Smoking Policy Please be aware that Didsbury House operates a strict ‘No Smoking’ policy through out the hotel. There is a designated smoking area within the garden & patio areas. Any guests found in breach of this policy will be subject to a minimum cleaning charge of £100.

Breakfast & Lounge Menu
Breakfast is served 7am until 10:30am Monday – Friday, and 8am – 11am on weekends and bank holidays. The
Lounge Menu is served in the Bar and Lounge 12 noon until 9pm, Limited food available after 9pm.

Directions
Car parking for our overnight guests is available with our compliments.
Please do not hesitate to contact us should you require any further assistance.

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ONLINE BEDROOM BOOKING

Reservation Terms & Conditions

Cancellation Policy

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